Welcome to The Living Crafts
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, thelivingcrafts.com, purchase our products, or interact with our services.
Effective Date: July, 2026
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through trusted payment gateways)
- Order History
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Referral Sources
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Personalize recommendations
- Respond to your inquiries
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
3. Cookies
Our website uses cookies to:
- Remember your preferences
- Keep products in your shopping cart
- Improve website performance
- Analyze visitor behavior
- Deliver relevant marketing content
You can disable cookies through your browser settings, although certain features of the website may not function properly.
4. Payment Security
We do not store your debit card, credit card, or banking details on our servers.
Payments are securely processed through trusted third-party payment gateways using industry-standard encryption technologies.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Shipping and logistics partners
- Payment gateway providers
- Website hosting providers
- Marketing service providers (where applicable)
- Government authorities if legally required
Each service provider is expected to maintain appropriate security and confidentiality measures.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your personal information, no method of transmission over the Internet is completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored information
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing personal information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such information is identified, we will promptly delete it.
10. Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about:
- New product launches
- Special offers
- Seasonal collections
- Handmade craft stories
You may unsubscribe at any time by clicking the Unsubscribe link in our emails.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
The updated version will be posted on this page with the revised Effective Date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
The Living Crafts
Email: csbftech@gmail.com
Website: www.thelivingcrafts.com
Your Trust Matters
At The Living Crafts, every handcrafted product is created with care, and we believe your personal information deserves the same level of care and protection. Your privacy is important to us, and we are committed to maintaining your trust.